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We're Hiring!

Employment Consultant

  • 492451
  • Melbourne
  • Customer Service
  • Human resources
  • Full time

About MEGT


MEGT is an Australian not-for-profit business which has helped create great job outcomes for more than one million Australians since 1982.

Our purpose is to inspire people and enable businesses and communities to create employment solutions that change lives for the better. We know that investing in people is what grows our business and are committed to nurturing the personal and professional development of all our staff.

Our Purpose statement is not only about creating employment solutions for the customer we support, but our staff as well. Our customers come from a diverse range of backgrounds, and so do we. With Inclusion as a core Value, we hope to make you feel at home. We also recognise not all needs are the same and offer a range of flexible, hybrid and remote working options. Every person at MEGT contributes to our Purpose and we are proud of what we achieve and how we support the community around us. We invite you to be part of our story. Are you up for the challenge?

The MEGT Difference


At MEGT we understand that life come first, then work. Some of the ways in which we can support you include:

 

  • Paid Parental Leave – 14 weeks primary carer
  • Salary packaging options
  • Generous leave entitlements, including three days of leave at Christmas as a gift and the opportunity to buy additional leave or cash out annual leave
  • Access to an employee benefits platform with discounts at popular retailers, restaurants and experiences
  • Career growth including study support, on-the-job training, professional memberships, coaching opportunities and leadership pathways
  • Employee Assistance Program for staff and family members
  • Pro-rata long service leave after seven years
  • 17.5% annual leave loading

 

 

The Opportunity

Based in Melton, this is your opportunity to join MEGT’s Employment Services Division and be part of the new, exciting and rewarding Workforce Australia contract.

As an Employment Consultant you will engage with job seekers to increase their readiness to work and to assist them in finding sustainable employment or training opportunities.

This will include activities such as:

  • 1:1 coaching and support
  • Group activities
  • Online and digital services
  • Providing external specialist assistance to participants to overcome barriers
  • Engaging with employers to provide that support when job seekers are in the hiring and onboarding process

This extremely rewarding frontline customer service role is centred around relationship management and will have a direct impact on the delivery of the Workforce Australia contract and above all the lives of others.

About you

You will be an ambitious, adaptable, and personable self-starter with a passion for customer service and drive to have a positive impact within the community including: 

  • Excellent customer service skills, ideally face to face, demonstrating a passion for customer satisfaction and outcomes
  • Exceptional communication, maturity, and professionalism
  • Demonstrated ability to meet KPI’s
  • Commitment to continuous improvement and receptiveness to change
  • Ability to work at a fast paced and in an unsupervised small team, acting with trust and integrity.
  • Passion for working collaboratively and consultatively with internal and external stakeholders at varying levels of responsibility
  • A demonstrated understanding of working with job seekers and the barriers facing them to employment opportunities e.g. Employment Services or Case Management experience (highly regarded)
  • Flexibility to travel to Bacchus Marsh two days per week (highly regarded)
  • Current drivers' licence

 

 

The successful applicant will be required to undertake pre-employment checks which may include a National Police Check, State/Territory Working with Children Check, two reference checks and verify your right to work in Australia.

 

How to Apply

Please submit your resume by clicking the apply button below.

MEGT (Australia) Ltd is committed to creating an inclusive workplace and building a diverse workforce. We strongly encourage applications from all diverse groups, including Aboriginal and Torres Strait Islander people, and people with disability.

Apply Now

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