Employment Consultant
- 493678
- Melbourne
- Employment Services
- Full time
The Opportunity
Based in Altona, Sunshine or Footscray, this is your opportunity to join MEGT’s Employment Services division and play a pivotal frontline role delivering the Workforce Australia contract, making a genuine difference in your local community.
You’ll join a supportive, high-performing team that lives MEGT’s Purpose and Values every day. You’ll support people facing barriers to employment to build work readiness and secure sustainable training or job outcomes.
This is a dynamic, KPI-driven role where you’ll support participants across the full employment pathway – from job readiness and tailored interventions, through employer engagement and reverse marketing, to in-work support and retention.
Key Responsibilities:
- Manage a caseload of participants and build strong, professional relationships.
- Conduct assessments and develop tailored individual Job Plans.
- Identify barriers, goals, and career preferences using assessment tools.
- Deliver 1:1 coaching, group workshops, digital literacy programs, work experience, and referrals to specialist providers (psychological, medical, housing, drug & alcohol, etc.)
- Source vacancies through cold-calling, reverse marketing and employment engagement.
- Engage employers during recruitment, onboarding and retention activities
- Provide post-placement and in-work support to participants and employers.
- Monitor attendance and mutual obligations, undertaking compliance actions where required.
- Maintain accurate, compliant records in ESS Web and meet contractual KPIs.
About you
You will be a resilient, organised and personable self-starter with the ability to balance empathy and accountability, along with:
- Strong customer service skills, ideally face-to-face
- Confidence conducting professional, and sometimes challenging conversations
- Administration and compliance experience within a regulated environment
- Experience working to KPIs and performance targets
- High digital literacy, data entry accuracy and documentation
- Ability to manage competing priorities and work autonomously
- Experience engaging with diverse or vulnerable cohorts
- Employment Services, Case Management or similar experience (highly regarded)
- A current driver’s license and the ability to travel
Find your ME at MEGT
At MEGT, we are a proud Australian not-for-profit that’s helped over one million people kickstart amazing careers since 1982!
We’re proud to be certified Great Place to Work – and we live it every day. We support work-life balance and offer great benefits to help you thrive:
- 14 weeks paid parental leave after 6 months
- $500 My Benefits voucher referral bonus
- 3 paid Christmas close-down days
- Buy or cash out extra annual leave + 17.5% leave loading
- Pro-rata long service leave after 7 years
- Salary packaging available (non-PBI)
- Professional development & study support
- Travel, retail, entertainment and health insurance discounts
- Employee Assistance Program (includes Nurse on Call)
The MEGT Commitment
At MEGT, people are at the heart of everything we do. Our values—United, Savvy, Trailblazers, and Thrive—guide our culture and the way we work.
We are an Equal Opportunity Employer and Child Safe Organisation, committed to a safe, inclusive, and diverse workplace. We welcome applicants of all backgrounds, including women, First Nations People, veterans, individuals with disability, and people from minority groups. Learn more about our commitment here.
How to Apply
Ready to find your ME with MEGT? Click ‘Apply’ to submit your application.
If you need support with your application, would prefer to apply in another format, or have questions about the role, please contact our Talent Acquisition Team at recruitment@megt.com.au or call 1300 634 863.
