We're Hiring!

About MEGT

MEGT is an Australian not-for-profit business which has helped create great job outcomes for more than one million Australians since 1982.

Our purpose is to inspire people and enable businesses and communities to create employment solutions that change lives for the better. We know that investing in people is what grows our business and are committed to nurturing the personal and professional development of all our staff.

Our Purpose statement is not only about creating employment solutions for the customer we support, but our staff as well. Our customers come from a diverse range of backgrounds, and so do we. With Inclusion as a core Value, we hope to make you feel at home. We also recognise not all needs are the same and offer a range of flexible, hybrid and remote working options. Every person at MEGT contributes to our Purpose and we are proud of what we achieve and how we support the community around us. We invite you to be part of our story. Are you up for the challenge?

The MEGT Difference

At MEGT we understand that life come first, then work. Some of the ways in which we can support you include:

• Flexible, hybrid and remote working arrangements
• Paid Parental Leave – 14 weeks primary carer
• Salary packaging options
• Generous leave entitlements, including three days of leave at Christmas as a gift and the opportunity to buy additional leave or cash out annual leave
• Fully maintained company car
• Access to an employee benefits platform with discounts at popular retailers, restaurants and experiences
• Career growth including study support, on-the-job training, professional memberships, coaching opportunities and leadership pathways
• Employee Assistance Program for staff and family members
• Pro-rata long service leave after seven years
• 17.5% annual leave loading

The Opportunity

This is a hybrid role, based in Adelaide with flexible working from home arrangements.

As a Mentor in the Apprenticeship Network Provider (ANP) Division of MEGT, you will provide exceptional mentoring, practical and pastoral care to apprentices and trainees who may have challenging circumstances to overcome with the aim of improving completion rates. 

You will also be required to build strong relationships with employers, TAFE, Department of Education Skills and Employment as well as various other stakeholders to deliver an exceptional mentoring service. 

This role is highly rewarding and involves a holistic, empathetic, and proactive approach as you guide your clients to persevere through obstacles and help them achieve their career goals. 

Duties and responsibilities include:

• Manage a caseload of Australian Apprentices within a local region
• Meet with employers, Australian Apprentices and parent/guardian (if applicable)
• Undertake risk assessments, identify barriers, and create case management plans to address barriers
• Identify and utilise local/state/national organisations to assist with addressing barriers to completion
• Understand and ensure compliance with policies and procedures applicable to the program
• Maintain accurate and detailed In-training information and file notes
• Complete status reports and reports on statistics
• Maintain strong internal and external relationships
• Provide coaching and training

This full-time fixed-term position is available in line with the AASN contract ending 30 June 2023, with the possibility of extension.

About you

You will have experience in a similar mentoring or guidance role with significant call volumes and administration experience. You will have demonstrated the ability to engage, respect and support those of diverse demographics and social backgrounds with a strong focus on youth including:

• Previous experience fostering positive relationships with various external stakeholders including apprentices, employers, and parents/guardians
• Exceptional ability to identify appropriate solutions and provide proactive assistance including referral to specialist organisations e.g. housing support etc.
• Excellent communication and administration skills including strong CRM and data entry experience
• Strong problem solving skills and ability to interpret and assess information
• Proven experience in meeting set targets, KPIs and customer service standards
• Experience &/or qualifications in youth/social work, or progress towards these qualifications, e.g. Certificate IV in Community Services (Youth Work), would be highly regarded
• Current drivers licence

The successful applicant will be required to undertake pre-employment checks which may include a National Police Check, State/Territory Working with Children Check, two reference checks and verify your right to work in Australia.

How to Apply

Please submit your resume by clicking the apply button below.

MEGT (Australia) Ltd is committed to creating an inclusive workplace and building a diverse workforce. We strongly encourage applications from all diverse groups, including Aboriginal and Torres Strait Islander people, and people with disability.