About MEGT

MEGT is an Australian not-for-profit business which has created great job outcomes for more than one million Australians since 1982.

Our purpose is to inspire people and enable businesses and communities to create life changing, lifelong learning and employment for all.

The MEGT Difference 

At MEGT as a Great Place to Work, we understand the importance of work life balance and offer meaningful benefits to support you and your career at MEGT:

• Flexible working arrangements
• Fully Maintained Motor Vehicle
• We offer 14 weeks paid parental leave and continued support through our partnership with Circle In
• Generous leave entitlements including 3 days paid close down leave over Christmas
• Access exclusive discounts on private health insurance through our partnerships with HCF, Bupa, and Medibank!
• Access exclusive corporate travel rates for your personal trips!
• Opportunity to buy additional annual leave or cash out annual leave
• Access to salary packaging options (no PBI)
• Inclusive, supported and continuous growth development through study support  
• Employee Assistance Program for staff and family members including a Nurse on Call service
• Retail and entertainment discounts across leading brands
• Pro-rata long service leave after seven years

The Opportunity

As the State Service Delivery Manager – Victoria, Tasmania and South Australia, you will take on a pivotal leadership role within our Recruitment and Management Services (RMS) division. Reporting to the National Service Delivery Manager, you will oversee daily operations, drive service excellence, and lead business development, and Workplace Health and Safety within your state. Based in either our Melbourne or Adelaide office, you will develop and execute state-level strategies, ensuring their successful implementation across Victoria, Tasmania and South Australia

You will also be responsible for but not limited to:

• Lead, mentor, and support your team to achieve service delivery excellence and business growth.
• Drive the expansion and growth of MEGT's business through strategic business development initiatives.
• Identify and capitalise on new business opportunities, fostering partnerships that support long-term organisational success.
• Ensure the safety and wellbeing of apprentices, trainees, and employers from induction through to completion.
• Drive team productivity and efficiency, optimising caseloads while collaborating with the National Sales Team to attract new clients/hosts.
• Build and maintain strategic partnerships with schools, Registered Training Organisations (RTOs), government departments, and community organisations.
• Develop and implement initiatives to improve apprentice and trainee completion rates.
• Ensure compliance with RMS policies and procedures.
• Continuously enhance the MEGT client and employee experience through strategic improvement initiatives.

About you

You are a dynamic and experienced leader with a proven track record in service delivery, business development, and operational excellence. You thrive in a fast-paced environment, are highly adaptable, and are committed to innovation and continuous improvement.

You will bring:

• Proven leadership skills, with experience in building a culture of accountability, collaboration, and high performance.
• Strong business development acumen, with a history of successfully acquiring and growing client relationships.
• In-depth knowledge of the VET sector, including industry trends and apprenticeship pathways.
• Excellent negotiation and influencing skills, particularly in large-scale change management.
• Exceptional communication and interpersonal skills, with the ability to foster relationships with stakeholders at all levels.
• Strategic and operational planning expertise, with a drive for efficiency and excellence.
• Experience in talent acquisition and pre-employment programs, particularly for underrepresented cohorts.
• High digital literacy, including proficiency in CRM systems and Microsoft Office applications.
• Flexibility to travel regularly to engage with clients, staff, and key stakeholders.
• A valid driver’s licence or the ability to travel for work commitments.

MEGT is committed to providing services that protect and keep children, young people and adults at risk free from harm as we have zero tolerance of racism, discrimination, harm, or abuse. The successful applicant will be required to undertake pre-employment checks which includes a National Police Check, State/Territory Working with Children Check, reference checks, verify your right to work in Australia and confirmation of qualifications.

The MEGT Commitment

People are the foundation of our business and the reason we do what we do. We know that investing in people is what grows our business and are proud to be certified as a Great Place to Work.

Our core values United, Savvy, Trailblazers, and Thrive are at the heart of this role, guiding everything we do!

We are committed to being an Equal Opportunity Employer and Child Safe Organisation. We have a culture that values safety, diversity, and inclusion and encourage all applicants, including minorities, genders, protected veterans, First Nations People and individuals with disability to find their ME with MEGT. You can read more about MEGT and our commitment to creating an inclusive workplace here https://www.megt.com.au/about-us

How to Apply

We want to make finding your ME with MEGT accessible and inclusive.

If you are interested in this opportunity and want to have a career at a Great Place to Work, we encourage you to submit your application by clicking the apply button. If you would prefer to apply in another format or mode, or require any assistance, additional support, or have questions about this role, please contact our Talent Acquisition Team at recruitment@megt.com.au or on 1300 634 863.