Employment Consultant
- 493708
- Melbourne
- Employment Services
- Full time
The Opportunity
Based in Melton, this is your chance to join MEGT’s Employment Services division and play a key frontline role delivering the Workforce Australia contract. You’ll work with participants facing a range of barriers, develop work‑readiness, and secure long‑term employment or training pathways.
You’ll be part of a supportive, high‑performing team that lives MEGT’s Purpose and Values every day. This is a fast‑paced, KPI-driven and varied role where you’ll balance structured appointments with the unexpected.
We highly value candidates with Employment Services experience (WFA, DES, IEA, ParentsNext, Transition to Work, Jobactive), as it provides a strong foundation for the pace, complexity, and people‑focused problem‑solving required in this role. However, we also welcome applicants with strong transferable skills from recruitment, community services, sales, or other people‑centred environments.
Key Responsibilities:
- Manage a caseload of participants and build strong, professional relationships
- Conduct assessments and develop tailored Job Plans
- Identify barriers, goals, and career preferences using structured tools
- Deliver 1:1 coaching, group workshops, and referrals to specialist services
- Source vacancies through cold‑calling, reverse marketing, and employer engagement
- Support employers through recruitment, onboarding, and retention
- Provide post‑placement and in‑work support to participants and employers
- Monitor attendance and mutual obligations, applying compliance requirements where appropriate
- Maintain accurate, compliant records in ESS Web and meet contractual KPIs
About you
You’ll thrive in this role if you are resilient, organised, and confident working with people from all walks of life. You balance empathy with accountability and can adapt your communication style to suit different situations, along with:
- Strong customer service experience (face‑to‑face ideal)
- Confidence having professional and sometimes challenging conversations
- Administration and compliance experience within a regulated environment
- Experience working to KPIs or performance targets
- High digital literacy and strong attention to detail
- Ability to manage competing priorities and work autonomously
- A genuine interest in helping people achieve meaningful change
At MEGT, we are a proud Australian not-for-profit that’s helped over one million people kickstart amazing careers since 1982!
We’re proud to be certified Great Place to Work – and we live it every day. We support work-life balance and offer great benefits to help you thrive:
- 14 weeks paid parental leave after 6 months
- $500 My Benefits voucher referral bonus
- 3 paid Christmas close-down days
- Buy or cash out extra annual leave + 17.5% leave loading
- Pro-rata long service leave after 7 years
- Salary packaging available (non-PBI)
- Professional development & study support
- Travel, retail, entertainment and health insurance discounts
- Employee Assistance Program (includes Nurse on Call)
The MEGT Commitment
At MEGT, people are at the heart of everything we do. Our values—United, Savvy, Trailblazers, and Thrive—guide our culture and the way we work.
We are an Equal Opportunity Employer and Child Safe Organisation, committed to a safe, inclusive, and diverse workplace. We welcome applicants of all backgrounds, including women, First Nations People, veterans, individuals with disability, and people from minority groups. Learn more about our commitment here.
How to Apply
Ready to find your ME with MEGT? Click ‘Apply’ to submit your application.
If you need support with your application, would prefer to apply in another format, or have questions about the role, please contact our Talent Acquisition Team at recruitment@megt.com.au or call 1300 634 863.
