The MEGT Difference 

At MEGT as a Great Place to Work, we understand the importance of work life balance and offer meaningful benefits to support you and your career at MEGT: 

• We offer 14 weeks paid parental leave and continued support through our partnership with Circle In  
• Generous leave entitlements including 3 days paid close down leave over Christmas  
• Opportunity to buy additional annual leave or cash out annual leave  
• Access to salary packaging options 
• Inclusive, supported and continuous growth development through study support   
• Employee Assistance Program for staff and family members  
• Retail and entertainment discounts across leading brands 
• Pro-rata long service leave after seven years 

The Opportunity 

Based from Sunshine office,  this is your opportunity to join MEGT’s Employment Services Division and be part of the new, exciting and rewarding Workforce Australia contract. 

As an Employment Consultant you will engage with job seekers to increase their readiness to work and to assist them in finding sustainable employment or training opportunities. 

This will include activities such as: 

• 1:1 coaching and support 
• Group activities 
• Online and digital services 
• Providing external specialist assistance to participants to overcome barriers 
• Engaging with employers to provide that support when job seekers are in the hiring and onboarding process 

This extremely rewarding frontline customer service role is centered around relationship management and will have a direct impact on the delivery of the Workforce Australia contract and above all the lives of others. 

About you 

You will be an ambitious, adaptable, and personable self-starter with a passion for customer service and drive to have a positive impact within the community including:  

• Excellent customer service skills, ideally face to face, demonstrating a passion for customer satisfaction and outcomes 
• Exceptional communication, maturity, and professionalism 
• Demonstrated ability to meet KPI’s 
• Commitment to continuous improvement and receptiveness to change 
• Ability to work at a fast paced and in an unsupervised small team, acting with trust and integrity. 
• Passion for working collaboratively and consultatively with internal and external stakeholders at varying levels of responsibility 
• A demonstrated understanding of working with job seekers and the barriers facing them to employment opportunities e.g. Employment Services or Case Management experience (highly regarded) 
• Current drivers' license or ability to travel 

MEGT is committed to providing services that protect and keep children, young people and adults at risk free from harm. The successful applicant will be required to undertake pre-employment checks which include a National Police Check, State/Territory Working with Children Check, reference checks, verify your right to work in Australia and confirmation of qualifications. 

How to Apply 

We want to make finding your ME with MEGT accessible and inclusive.  

If you are interested in this opportunity and want to have a career at a Great Place to Work, we encourage you to submit your application by clicking the apply button. If you would prefer to apply in another format or mode, or require any assistance, additional support, or have questions about this role, please contact our Talent Acquisition Team at recruitment@megt.com.au or on 1300 634 863.